Empowering Your Business with Reliable, Secure & Innovative IT Solutions – 100% Australian-Owned !!
Managed Secured Services
Expert Managed IT Services from Your Leading IT Solutions Provider.
Optimise speed and reliability with Techtrums’ End to End Solutions.
Our tailored enterprise managed security services include auditing, monitoring, analysis, configuration, reporting, and management to meet your specific needs.
We offer comprehensive network management solutions designed to ensure your business maximises the potential of its network infrastructure. Our highly experienced technical team is dedicated to maintaining the uninterrupted operation of your network, providing you with peace of mind.
Comprehensive Managed Services & their Benefits
At Techtrums, we offer comprehensive network management solutions designed to ensure your business maximises the potential of its network infrastructure. Our highly experienced technical team is dedicated to maintaining the uninterrupted operation of your network, providing you with peace of mind.
Our network management package covers complete system and network management without additional charges for standard services. We also offer limited support for third-party applications at no extra cost.
We continuously monitor and enhance network and business application performance by identifying and eliminating bottlenecks, ensuring optimal efficiency.
Our team monitors your network services and equipment 24/7. Instant alerts are sent to our engineers at the first sign of trouble, allowing for immediate response.
We implement enterprise-grade firewalls, proxy servers, VPNs, and other security measures to protect your personal and business data at all times.
We tag, record, track, and consolidate all your IT assets, making this information readily available to you through our customer portal.
We handle communication and management of hardware, software, and service providers on your behalf, simplifying your vendor relationships.
Our experts consult with you to plan and develop your IT infrastructure and services, ensuring they meet the future needs of your business.
Only pay for the services you use when you need them.
Outsourcing eliminates the need for hiring and training an IT staff. Focus human resources where they are needed most.
Network managed by professionals experienced in enterprise-grade vendor technologies.
Reduce research, development, and implementation time
Highly experienced experts ready to start new projects right away.
Outsourcing IT services helps your business stay focused on its core activities.
Tailored consultations and planning to meet your business’s future IT needs.
Managed Services Plans
Techtrums provides Managed Services which is comprised of a comprehensive suite of services to manage a customer’s IT infrastructure.
Techtrums managed services clients benefit from proactive real-time monitoring to ensure your business gets the best return from your IT investments. Data communication networks are the glue that binds everything together in an effective organisation. Ensuring your communication channels operate at optimum levels, Techtrums provides data service management to achieve your business outcomes.
Below are our managed services plans to choose from or Contact Us to discuss a plan to tailor according to your needs.
Silver
$599/Month
- Customer Portal Access
- Help Desk Support*
- 5 hrs/month - Remote Support*
- O365/M365 Support and Solution
- Cloud Solution
- Remote Network Management*
- 24/7 Network Monitoring
- Cyber Security and Anti-Virus*
- After Hours Support
- Onsite Visit
- After Hours Onsite Visit
- Monthly System Environment Reports
- Service Desk Reports
- Strategic IT Planning & Consultancy
- Server Optimisation
- Patch Management
- Backup, Monitoring & Reporting
- Active Directory Accounts and Privileges
- Workstations Support
- Wireless Network Support
- Licensing Strategies
- Inventory Management
- Vendor Management
- Dedicated Account Manager
$599/Month
* Terms and conditions apply
Gold
$1,299/Month
- Customer Portal Access
- Help Desk Support*
- 8 hrs/month - Remote Support*
- O365/M365 Support and Solution
- Cloud Solution
- Remote Network Management*
- 24/7 Network Monitoring
- Cyber Security and Anti-Virus*
- 2 hrs/month - After Hours Support
- Onsite Visit
- After Hours Onsite Visit
- Monthly System Environment Reports
- Service Desk Reports
- Strategic IT Planning & Consultancy*
- Server Optimisation*
- Patch Management*
- Backup, Monitoring & Reporting*
- Active Directory Accounts and Privileges*
- Workstations Support
- Wireless Network Support
- Licensing Strategies
- Inventory Management
- Vendor Management
- Dedicated Account Manager
$1,299/Month
* Terms and conditions apply
Platinum
$1,799/Month
- Customer Portal Access
- Help Desk Support*
- 11 hrs/month - Remote Support*
- O365/M365 Support and Solution
- Cloud Solution
- Remote Network Management*
- 24/7 Network Monitoring
- Cyber Security and Anti-Virus*
- 2 hrs/month - After Hours Support
- Onsite Visit
- After Hours Onsite Visit
- Monthly System Environment Reports
- Service Desk Reports
- Strategic IT Planning & Consultancy*
- Server Optimisation*
- Patch Management*
- Backup, Monitoring & Reporting*
- Active Directory Accounts and Privileges*
- Workstations Support
- Wireless Network Support
- Licensing Strategies
- Inventory Management
- Vendor Management
- Dedicated Account Manager
$1,799/Month
* Terms and conditions apply
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